Nurse using Schmitt-Thompson protocols in ClearTriage to triage a patient
Nurse using Schmitt-Thompson protocols in ClearTriage to triage a patient

ONLINE TELEPHONE TRIAGE PROTOCOLS

Schmitt-Thompson telephone triage protocols and advice

Clear and intuitive software

Works with any EHR system

Send care advice handouts by email or text
benefits checklist

BENEFITS OF PROTOCOLS

Consistency and quality

Safe, standardized, up-to-date telephone care for your patients

Efficiency and focus

Targeted questions for focused care and shorter call times

Decision support

A checklist that supports but does not replace nursing judgment

Recommended by the AAACN

The AAACN recommends the use of clinical decision support tools such as protocols (also referred to as guidelines or algorithms)

Read More

SCHMITT-THOMPSON PROTOCOLS

The gold standard

Protocols from Dr. Barton Schmitt and Dr. David Thompson are widely accepted as the standard in call centers and practices

Regular updates and reviews

Reviewed and updated annually by Dr. Schmitt and Dr. Thompson, by users and by a panel of experts

Who are Dr. Barton Schmitt and Dr. David Thompson?

Dr. Schmitt is a pioneer in telephone triage and Medical Director of the Pediatric Call Center at Children’s Hospital of Colorado since 1988.

Dr. Thompson is a recognized leader in creating telephone triage protocols for adults and part-time faculty attending in the Northwestern Memorial Hospital Emergency Department.

Read More
doctorandbooks
Start A Free Trial

No credit card required