About Krista Thompson

Krista Thompson, BSN, RN, is the Director of Sales and Clinical Education at ClearTriage, the powerful yet easy-to-use online version of Dr. Barton Schmitt's and Dr. David Thompson's telephone triage protocols. You can reach her through the Contact Us link at the bottom of this page.

Top Telephone Triage Protocols of 2023

As the new year begins, we thought it might be interesting to take a look back over the last year to see what the most used telephone triage protocols were in ClearTriage in 2023. To do this, we compiled the data from all of the active ClearTriage accounts and sorted based on the number of [...]

By |2024-01-10T14:40:02+00:00January 9, 2024|

ClearTriage Reporting

As the healthcare industry continues to evolve, so does the demand for comprehensive insights and analytics. At ClearTriage, we recognize the importance of data-driven decision-making and are thrilled to announce our updated reporting capabilities! The reports outlined below are now available to all ClearTriage users with Administrator privileges and can be downloaded from ClearTriage and [...]

By |2024-03-29T17:54:48+00:00December 22, 2023|

2023 ClearTriage Clinical Updates

As the 2023 clinical update cycle comes to an end, we wanted to take a moment to highlight the changes made this year to the clinical content used in ClearTriage: After Hours Protocols Office Hours Protocols Adult Care Advice Handouts Pediatric Care Advice Handouts After Hours Protocol Updates The 2023 annual updates to the After [...]

By |2023-11-01T22:19:54+00:00October 18, 2023|

Telephone Triage in Student Health

October is here, which means college classes are back in session and students are back on campus. For many students this means they are living away from home and relying on student health for their healthcare. Student health can encompass a wide variety of health promotion and treatment services, and usually involves nurse telephone triage. [...]

By |2023-11-10T19:59:33+00:00October 20, 2022|

Monkeypox Protocols for Nurse Telephone Triage

Are you receiving calls from patients concerned that they may have symptoms of monkeypox or with questions about a potential monkeypox exposure? Here at ClearTriage, we’ve been closely following the news surrounding the outbreak of monkeypox and have been working with the clinical authoring teams at Schmitt-Thompson Clinical Content (STCC) to provide you with the [...]

By |2023-11-10T20:01:21+00:00September 13, 2022|

The Benefits of Sending Care Advice Handouts

Did you know that you can send educational handouts to your patients or their caregivers directly from ClearTriage? These handouts are written by the protocol authors and can be sent by email, text, or by a link that can be shared through your EHR or patient portal. Watch this short video to see how to [...]

By |2023-11-10T20:01:44+00:00September 7, 2022|