THE NURSING PROCESS AS THE BASIS FOR TELEPHONE TRIAGE

Carol Rutenberg, MNSc, RN-BC, C-TNP explains how the nursing process provides a critical framework for taking nurse telephone triage calls.

Defining Telephone Triage
Index
Decision Support Tools

WANT MORE?

In addition to the six short videos shared on our website, Carol’s training is also the basis for the American Academy of Ambulatory Care Nursing’s Telephone Triage Course which is available for purchase and eligible for 17.5 continuing education hours.

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Click here to read a transcript of this video.

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