Simple Decision Support for Patients of All Ages

It can be difficult for practices and clinics to safely and consistently triage the wide variety of calls that come in every week. Handling calls from parents of infants to caregivers of elderly relatives can be overwhelming, even for seasoned triage nurses. And bulky books with triage protocols that largely just sit on a shelf don’t really help.

But with simple, easy-to-use triage software, your nurses can help every caller manage their urgent health concerns without the hassle.

Provide Care for Everyone from Infants to Seniors with Trusted Decision Support Software

With the gold standard protocols for adult and pediatric telephone triage, ClearTriage offers a total of 508 Schmitt-Thompson protocols covering 99% of your symptom-based calls. Perfect for telephone triage nurses in busy primary care or family medicine practices serving children, adults, or both! ClearTriage Office Hours includes:

508 Schmitt-Thompson Protocols Covering 99% of Symptom-Based Calls

Standardized, Real-Time Call Documentation

Powerful Customization Features to Match Your Providers’ Triage Preferences

How Our Telephone Triage Software Helps Family Clinics and Practices

Triage Support that is Easy to Use

Keep Your Staff on the Same Page

Streamline Patient Education and Care Advice

Want to see how ClearTriage works on a telephone triage call? It’ll only take 3 minutes:

Choose the Right Schmitt-Thompson Protocols for Your Practice or Clinic

Provide the right level of care for any patient in any situation! Whether your nurse triage staff takes calls during office hours or 24/7 for adult, children, or both! ClearTriage puts all of the protocols you need right at their fingertips.



Per Concurrent User*

Volume discounts available

Includes 251 Adult Triage Protocols
by Dr. David Thompson



Per Concurrent User*

Volume discounts available

Includes 508 Pediatric and
Adult Triage Protocols



Per Concurrent User*

Volume discounts available

Includes 257 Pediatric Triage Protocols
by Dr. Barton Schmitt

* Concurrent users is the number of nurses who are using ClearTriage at the same time.

See For Yourself the Difference ClearTriage Makes

Primary Care and Specialty Clinics Resources


Explore complete indexes of adult and pediatric protocols, organized by anatomical group, including physical and mental/behavioral health symptoms.

Adult Anatomical Protocol Index
Pediatric Anatomical Protocol Index


Find protocols unique to your office or clinic patients’ needs, including specific Schmitt-Thompson protocols for:

Women’s Health Protocol Index
Pediatric Behavioral Health Index
Adult Behavioral Health Index
Chronic Disease Protocol Index
Older Adult Protocol Indexes


Just getting started with ClearTriage or need a training refresher? Start here. Our training videos cover everything you and your staff need to know to make the most of ClearTriage!

Training Videos

Equip Your Nurses with the Telephone Triage Tool Trusted by Clinics and Practices

Getting your nurse team started with ClearTriage is easy—and your staff and patients alike will appreciate the difference.

Want More Information About ClearTriage for Primary Care Clinics and Practices?

Have any more questions about our decision support tools? We’re happy to answer them!