Testimonials

“The platform is incredibly user-friendly, making the triage process smooth and efficient. The clear, step-by-step guidance for assessing patients is a standout feature, helping to ensure that no important detail is missed during evaluations. It is easy to navigate, which is particularly important in high-pressure situations. The integration of common symptoms and the logical flow of questions are spot-on, making it easier to assess a wide range of conditions. This is a valuable tool for healthcare providers, and I can see it being extremely useful in streamlining triage across various settings. Fantastic job overall!”

“We love that we can use ClearTriage to send patient education through text or email to students.  It’s so simple to use and has been very helpful when we can’t see the patient on the same day as requested.”

“ClearTriage has been a very helpful tool in our clinic. It provides a standardized approach to screening calls and also screening students who walk into the clinic. It provides solid documentation to back up nurse actions. It’s easy to use and directs conversation to the most important questions. As nurses become familiar with the protocols, they begin to anticipate most concerning symptoms for a particular complaint. This leads to quickly determining the disposition for the patient. The education that is available is excellent, clear, and easy to distribute. We have used ClearTriage since 2022 and plan to continue its use.”

“RelateCare has leveraged the ClearTriage platform for years to augment our solutions and to provide our clients, and their patients, with 24/7 access to quality nursing care. The ClearTriage software not only provides a platform for facilitating safe and effective patient care, but also delivers tools to support our nurses in streamlining the triage process and quickly directing patients to the most appropriate level of care. Our staff of Registered Nurses enjoy the ease, user-friendly elements, real-time updates, and embedded Schmitt-Thompson Clinical protocols that seamlessly combine to guide navigation and generate positive patient outcomes.”

“ClearTriage has proven to be an invaluable asset to our program, demonstrating exceptional functionality and ease of use for our nursing staff. Our nurses have a lot of confidence in the reliability of the protocols it employs. Honestly, we couldn’t be happier.”

“Our call center is fairly new but very robust as we serve over 50,000 patients! We currently have 6 extremely well-seasoned nurses that work in the call center and triage all day. Since we implemented ClearTriage software it has streamlined our workflows and processes which has created a higher standard of care for our patients! We have been extremely satisfied with this product that offers evidenced-based protocols and is seamless to use, our nurses could not live without it!”

“I have worked in telephone triage for a number of years, my experience with ClearTriage far surpasses any other software or online program I have used previously. As a Clinical Manager for a busy pediatric office call center, I value its ease of use for my staff as well as its reliability. We absolutely love the product!”

“ClearTriage is a phenomenal program that has streamlined our approach to triage as well as made it more consistent. The result is that we can work faster and with greater accuracy which is beneficial to both the clinic and the patient. Plus the education and handouts reduce the likelihood that patients will call back because they get very clear home care advice and reasons to call back.”

“It works incredibly well!! The nurses love it, it puts a full note in the patient’s chart and the best thing, it emails or texts the instructions discussed on the call. We have gotten more positive comments about that feature alone than we have ever received on changes we made in the office. We go through a “risk assessment” every year by our malpractice carrier and they love it as well.”

“ClearTriage is one of my favorite tools. It is intuitive and extremely user friendly. I use ClearTriage to help me determine how necessary an appointment is, which improves scheduling efficiency. I also like having the ability to easily copy and paste the notes into the chart so the doctor has a clear understanding of what was discussed.”

“We were transitioning triage nurses and knew we needed protocols in place. We reviewed our options and ClearTriage was the winner. We were really happy with how simple and smooth it was to use.”

“The consistency, not only in advice but in documentation, has made ClearTriage invaluable to us. Its ease of use and depth of information on the most common calls we take has made this a favorite resource for physicians and triage nurses alike. Our families really appreciate the handouts that we are so easily able to send through email and text. This is a fantastic triage tool!!”