But don’t just take OUR word for it…

Jennifer Momot, RN
It is so quick and easy to use. I can start documenting my caller’s concerns right away and triage them all in one place. It makes the triage process much smoother and easier to document.
Kate Surbaugh, RN, Clinical Nurse Manager
Kate Surbaugh, RN, Clinical Nurse ManagerSawtooth Mountain Clinic
We were transitioning triage nurses and knew we needed protocols in place. We reviewed our options and ClearTriage was the winner. We were really happy with how simple and smooth it was use.
Melanie Schwab
I was prepared to hate ClearTriage. Being an older nurse and definitely being set in my ways the very thought of having to utilize this new system was extremely intimidating. Was I ever wrong! ClearTriage actually makes my job easier. No more fumbling with a big heavy triage advice book...everything is right at your fingertips. Triage questions and advice are clear and it!
Ted Abernathy, MD, FAAP
It works incredibly well!! The nurses love it, it puts a full note in the patient's chart and the best thing, it emails or texts the instructions discussed on the call. We have gotten more positive comments about that feature alone than we have ever received on changes we made in the office. We go through a "risk assessment" every year by our malpractice carrier and they love it as well.
Chris Phillips, BSN, RN, Care Advice Line Manager
Chris Phillips, BSN, RN, Care Advice Line ManagerPrivia Health
ClearTriage allows you to focus on telephone triage. For us simpler was not only better but safer and more affordable. I can’t imagine doing it any other way.
Laura, RN
ClearTriage is a phenomenal program that has streamlined our approach to triage as well as made it more consistent. The result is that we can work faster and with greater accuracy which is beneficial to both the clinic and the patient. Plus the education and handouts reduce the likelihood that patients will call back because they get very clear home care advice and reasons to call back.
Audra Bailey, BSN, RN, Clinical Manager
Audra Bailey, BSN, RN, Clinical ManagerAdvanced Pediatric Associates
I have worked in telephone triage for a number of years, my experience with ClearTriage far surpasses any other software or online program I have used previously. As a Clinical Manager for a busy pediatric office call center, I value its ease of use for my staff as well as its reliability. We absolutely love the product!
Diane Lipari, Office Manager
Diane Lipari, Office ManagerFarmington Pediatric & Adolescent Medicine
We are very happy with ClearTriage! It is so nice to install a system and have it go so smoothly, promises kept and employees happy. And it's great to put something in place that actually makes things easier for our staff!
Teresa, RN
With ClearTriage I find I can easily document in most cases as I talk to a patient. At the end of the call I generally just need to review and tweak the documentation before closing or sending the telephone encounter. This in turn makes me available in a much more timely manner for the next call.
C Eve J Kimball, MD, FAAP
C Eve J Kimball, MD, FAAPAll About Children Pediatric Partners
ClearTriage is easy to understand and use, makes charting a lot faster, and has standardized our telephone triage. We can also text or email instructions to our patients. The information is very complete and detailed appropriately. It has doubled the productivity of our triage staff!
Kat Hilburn, RN
It's easy to use and all the information you need is right in front of you. As a new pediatric RN, I feel confident in finding the answers I need. You can make changes that are specific to your practice. The ClearTriage team is extremely approachable and willing to make changes to improve the system.
Breann Streck, RN, BSN, Special Projects Director
Breann Streck, RN, BSN, Special Projects DirectorRiverStone Health
Thanks for all of your help. You were great to work with and I really appreciate your support piloting this and the ease of implementing!
Janice Salem, MD, FAAP
Janice Salem, MD, FAAPLakeview Pediatrics
The consistency, not only in advice but in documentation has made ClearTriage invaluable to us. Its ease of use and depth of information on the most common calls we take has made this a favorite resource for physicians and triage nurses alike. Our families really appreciate the handouts that we are so easily able to send through email and text. This is a fantastic triage tool!!
Kim Carter, RN
Kim Carter, RNThe Youth Clinic
ClearTriage provides clear, accurate information that is easy to access while on the phone with a parent. ClearTriage has taken the guess work out of my phone triage, simplified my day and given me confidence.
Matt Copeland, EHR/Clinic Quality Coordinator
Matt Copeland, EHR/Clinic Quality CoordinatorRoswell Pediatric Center
Easy to follow, more up to date than our protocol books, easier to switch between protocols. Simplistic, no more huge book, consistent documentation between nurses.
Susan Cohen, RN
I love having Dr. Schmitt’s triage advice literally at my fingertips. After being a triage nurse for 18 years, I was not opening Dr. Schmitt’s book during calls nearly as much. I am being refreshed with information, new and old. Sometimes it’s just having a new way of relaying info by looking at every protocol, every call. It’s giving me small tips that can make a difference.
Carolyn Lichtfuss, RN
Carolyn Lichtfuss, RNThe Youth Clinic
Using ClearTriage helps us give consistent guidance to our patients and speeds up charting in many cases. Sending handouts to patients allows us to focus on key points while providing our patients more detailed information to use as a reference.
Norene Suchsland
Norene SuchslandRamsdell Pediatrics
It's way better than that book!
Shelley Zell, BSN, RN, Clinic Manager
Shelley Zell, BSN, RN, Clinic ManagerKU Pediatrics
ClearTriage is an amazing standardization tool that has been a wonderful addition to our triaging across the board. The nurses are happy using the algorithms and the providers are happy with the notes being simple and direct.

What Our Customers Value Most in ClearTriage

The top five benefits of ClearTriage as selected by our customers in a survey:

  • Easier, faster triage and documentation
  • Consistency between nurses and between locations
  • Safer triage since protocols actually are used on every call
  • Standardized format of notes in the chart helps the rest of the care team
  • Training and support for newer triage nurses