DECISION SUPPORT TOOLS IN TELEPHONE TRIAGE

Carol Rutenberg, MNSc, RN-BC, C-TNP discusses the value of using decision support tools (triage protocols) in nurse telephone triage, their potential drawbacks, and how best to use them to provide quality care.

Nursing Process
Index
Documentation

WANT MORE?

In addition to the six short videos shared on our website, Carol has recordings of her training seminars available for purchase and eligible for CE credits. Learn more on Telephone Triage Consulting’s website.

PROBLEMS WATCHING?

This video is hosted on YouTube. If network restrictions or other technical problems are preventing you from watching the video, try going to www.cleartriage.com/carol-videos using a different browser or from a different location.