In our latest 10 for 10 webinar, we had the privilege of sitting down with Julie Ortiz, RN and founder of Triage4Pediatrics, to hear the remarkable story of how her passion for pediatric care evolved into a thriving triage company. Julie shared how her years of bedside nursing gave her deep insight into the needs of families and the challenges clinicians face when delivering care remotely. That firsthand experience—combined with a desire to provide both efficiency and empathy—led her to create a service focused on high-quality pediatric telephone triage.
Julie’s interview offered a behind-the-scenes look at what makes a triage company exceptional: a strong foundation in clinical protocols, a commitment to patient and parent-centered communication, and a deep understanding of the unique dynamics of after-hours pediatric care. Whether you’re a nurse curious about transitioning into telephone triage or someone inspired by nurse-led innovation, Julie’s inspirational story highlights what’s possible when clinical passion meets entrepreneurial vision.
We hope you find this conversation as valuable and enjoyable as we did, please share this page with others who would benefit!
This webinar was recorded as part of ClearTriage’s 10 for 10 Speaker Series. Click here to learn more about the the 10 for 10 Speaker Series or to register for upcoming webinars.
