Posts by ClearTriage

In this webinar, Jen Boyd, MSN, RN, and Eli McNeish, RN, AMB-BC, from University of Iowa Healthcare shared lessons from their team’s work to build stronger community partnerships and support…

ClearTriage helps clinical teams use the standardized Schmitt-Thompson telephone triage protocols while giving organizations flexibility in how nurse telephone triage documentation appears in the medical record. Because organizations vary in…

In this webinar, Dr. Gary Marks, DO, Clinical Informaticist and Medical Editor of the Adult Telehealth Triage Guidelines for Schmitt-Thompson Clinical Content, shares an inside look at how the adult…

As we welcome 2026, it’s the perfect time to look back at the most utilized ClearTriage telephone triage protocols of 2025. Continuing from our analyses of the top protocols in…

In this webinar, Kathryn Koehne, DNP, RN, AMB-BC, C-TNP explored the deeper dimensions of telehealth nursing beyond technology and checklists, with a focus on communication, intuition, person-centeredness, and presence. Drawing…

In this webinar, Dr. Liz Greenberg explored the “3 C’s” of effective telephone triage—Context, Connection, and Collaboration—and how they shape the real work that happens in the middle of every…

In this special session, Dr. Barton Schmitt—the pediatrician, author, and visionary behind the gold-standard Schmitt-Thompson telephone triage protocols—shared the story of how the protocols came to be, how they’ve evolved,…

In this special webinar, ClearTriage co-founders Dave Schmitt and Pete Allen shared the story of how ClearTriage came to be—from a simple idea sparked by a real-world challenge to a…

The Schmitt-Thompson nurse telehealth protocols used in ClearTriage are designed to help reduce unnecessary use of high-cost resources like 911 and the ED. But what does that look like in…

In our latest 10 for 10 webinar, we had the privilege of sitting down with Julie Ortiz, RN and founder of Triage4Pediatrics, to hear the remarkable story of how her…

Telemedicine visits are an important option when scheduling patient visits with providers. Since triage nurses may recommend a visit type or even directly schedule the patient visit, they often need…