From Idea to Impact: The Story Behind ClearTriage
In this special webinar, ClearTriage co-founders Dave Schmitt and Pete Allen shared the story of how ClearTriage came to be—from a simple idea sparked by a real-world challenge to a…
Posts by ClearTriage
Top Telephone Triage Dispositions of 2024
The Schmitt-Thompson nurse telehealth protocols used in ClearTriage are designed to help reduce unnecessary use of high-cost resources like 911 and the ED. But what does that look like in…
An Interview with Julie Ortiz on Building Triage4Pediatrics
In our latest 10 for 10 webinar, we had the privilege of sitting down with Julie Ortiz, RN and founder of Triage4Pediatrics, to hear the remarkable story of how her…
Nurse Telephone Triage and Telemedicine Visits
Telemedicine visits are an important option when scheduling patient visits with providers. Since triage nurses may recommend a visit type or even directly schedule the patient visit, they often need…
Meet the Nurses Behind the Schmitt-Thompson Protocols
In honor of National Nurses Week, this special webinar celebrated the dedicated nurses who contribute their clinical expertise to the development and ongoing refinement of the Schmitt-Thompson protocols used in…
Cecilio Murillo on Connecting Multiple EHRs with Salesforce
We’re excited to share this recorded webinar featuring Cecilio Murillo, System Vice President of Ambulatory Access Strategy and Operations at CommonSpirit Health. As the second largest non-profit health system in…
Kathleen Martinez Interview – Listening with Kindness in Triage Calls
We’re proud to share this recorded webinar featuring Kathleen Martinez, Clinical Manager of the After Hours Nurse Triage Line at Children’s Hospital Colorado and Past President of the American Academy…
Carol Rutenberg on Nurse Telephone Triage and Decision Support Tools
We’re thrilled to share this recorded webinar featuring Carol Rutenberg, a leading expert in nurse telephone triage. With decades of experience as an author, trainer, and consultant, Carol has shaped…
Meet Dr. David Thompson
Listen to our conversation with Dr. David Thompson, Senior Medical Editor and the driving force behind the adult triage protocols used in ClearTriage. In this webinar, we talked about his…
The Nursing Process as the Basis for Telephone Triage
A transcript taken from Carol Rutenberg’s video The Nursing Process as the Basis for Telephone Triage. The nursing process is the basic standard of care for our profession, regardless of…
What is Nurse Telephone Triage?
A transcript taken from Carol Rutenberg’s video What is Telephone Triage? Telehealth nurses use a variety of different types of modalities to provide care remotely. Under that umbrella of telehealth…
Improving Caller Compliance with the Triage Disposition
Disposition Guidance is a new feature designed to improve patient compliance with the nurse’s plan of care. Disposition Guidance helps the nurse provide consistent and clear instructions as to where…