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In this webinar, Kathryn Koehne, DNP, RN, AMB-BC, C-TNP explored the deeper dimensions of telehealth nursing beyond technology and checklists, with a focus on communication, intuition, person-centeredness, and presence. Drawing…

In this webinar, Dr. Liz Greenberg explored the “3 C’s” of effective telephone triage—Context, Connection, and Collaboration—and how they shape the real work that happens in the middle of every…

In this special session, Dr. Barton Schmitt—the pediatrician, author, and visionary behind the gold-standard Schmitt-Thompson telephone triage protocols—shared the story of how the protocols came to be, how they’ve evolved,…

Generative AI and large language models (LLMs) are revolutionizing healthcare. From clinical documentation to virtual assistants, these tools promise faster workflows and deeper insights. But how do you harness that…

In this special webinar, ClearTriage co-founders Dave Schmitt and Pete Allen shared the story of how ClearTriage came to be—from a simple idea sparked by a real-world challenge to a…

The Schmitt-Thompson nurse telehealth protocols used in ClearTriage are designed to help reduce unnecessary use of high-cost resources like 911 and the ED. But what does that look like in…

In our latest 10 for 10 webinar, we had the privilege of sitting down with Julie Ortiz, RN and founder of Triage4Pediatrics, to hear the remarkable story of how her…

Telemedicine visits are an important option when scheduling patient visits with providers. Since triage nurses may recommend a visit type or even directly schedule the patient visit, they often need…

In honor of National Nurses Week, this special webinar celebrated the dedicated nurses who contribute their clinical expertise to the development and ongoing refinement of the Schmitt-Thompson protocols used in…

We’re excited to share this recorded webinar featuring Cecilio Murillo, System Vice President of Ambulatory Access Strategy and Operations at CommonSpirit Health. As the second largest non-profit health system in…

We’re proud to share this recorded webinar featuring Kathleen Martinez, Clinical Manager of the After Hours Nurse Triage Line at Children’s Hospital Colorado and Past President of the American Academy…

We’re thrilled to share this recorded webinar featuring Carol Rutenberg, a leading expert in nurse telephone triage. With decades of experience as an author, trainer, and consultant, Carol has shaped…