Article

Article

College Health Telephone Triage

In 2022 we compiled a list of the top 10 protocols used by college health organizations based on data from our student health customers using ClearTriage. With this school year…
Article

Nurse Triage Protocols for Your EHR

Nurse telephone triage notes should be stored in a secure, HIPAA-compliant electronic health record (EHR) system or other secure, digital documentation platform. Storing triage notes securely and in an organized…
Article

A Message From Krista

Dear longtime friends and new faces, As I approach my third anniversary with ClearTriage and we celebrate the company’s 10th birthday, I wanted to take a moment to reintroduce myself…
Article

ClearTriage Reporting

As the healthcare industry continues to evolve, so does the demand for comprehensive insights and analytics. At ClearTriage, we recognize the importance of data-driven decision-making and are thrilled to announce…
Article

ClearTriage Quick Links

Do you want to make it easier for your nurses to sign in to ClearTriage, eliminating the need for them to remember and type in your shared Account ID and…
Article

SSO (Single Sign-On) Options

Single Sign-On (commonly referred to as “SSO”) is functionality that allows your nurses to open ClearTriage without having to sign in with your Account ID and Account Password. This makes…
Article

Telephone Triage in Student Health

October is here, which means college classes are back in session and students are back on campus. For many students this means they are living away from home and relying…
Article

Monkeypox Protocols for Nurse Telephone Triage

Are you receiving calls from patients concerned that they may have symptoms of monkeypox or with questions about a potential monkeypox exposure? Here at ClearTriage, we’ve been closely following the…
Article

Nurse Telephone Triage and COVID-19 Protocols

ClearTriage and Schmitt-Thompson Clinical Content responded quickly to the COVID-19 pandemic early in 2020, providing nurse telephone triage protocols for COVID-19 for all ClearTriage customers and a free version of…
Article

The Benefits of Sending Care Advice Handouts

Did you know that you can send educational handouts to your patients or their caregivers directly from ClearTriage? These handouts are written by the protocol authors and can be sent…