In this webinar, Kathryn Koehne, DNP, RN, AMB-BC, C-TNP explored the deeper dimensions of telehealth nursing beyond technology and checklists, with a focus on communication, intuition, person-centeredness, and presence. Drawing on her decades of experience in telephone nursing practice, education, and national standards work, she shared practical strategies to build trust and bring safety, professionalism, and compassion to every encounter—especially when the nurse and patient aren’t in the same room.
View Kathryn’s Slides
kathryn@telephone-triage.com
This webinar was recorded as part of ClearTriage’s Informational Webinar Series. Click here to learn more about the these sessions or to register for upcoming webinars.
