In this webinar, Greg Kopp, MN, MHA, RN-BC, CENP, National Program Manager for Nursing Clinical Practice with the VA’s Office of Veterans Connected Care, shared his perspective on nurse telephone triage and its role in caring for Veterans across the country.
The conversation explored Greg’s nursing and leadership journey, the evolution of telephone triage within the VA, and the work involved in supporting nursing practice across a large national healthcare system. Greg also discussed how virtual care is expanding beyond the telephone and how clinical guidance, technology, and organizational support help nurses carry out this complex work.
This webinar was recorded as part of ClearTriage’s Informational Webinar Series. Click here to learn more about the these sessions or to register for upcoming webinars.
