A knowledge base of relevant topics for triage nurses and nurse leaders.
Telephone Triage Documentation Options in ClearTriage
ClearTriage helps clinical teams use the standardized Schmitt-Thompson telephone triage protocols while giving organizations flexibility in how nurse telephone triage…
An Inside Look at the Adult Telephone Triage Guidelines with Dr. Gary Marks
In this webinar, Dr. Gary Marks, DO, Clinical Informaticist and Medical Editor of the Adult Telehealth Triage Guidelines for Schmitt-Thompson…
ClearTriage Reporting
As the healthcare industry continues to evolve, so does the demand for comprehensive insights and analytics. At ClearTriage, we recognize…
How Many ClearTriage Subscriptions Do I Need?
In simple terms, you need as many subscriptions as you have nurses using ClearTriage at the same time. If your…
After Hours or Office Hours – Which Protocols Are Right for You?
The clinical triage protocols used in ClearTriage come in two versions: After Hours and Office Hours. How do you know…
Top Telephone Triage Protocols of 2025
As we welcome 2026, it’s the perfect time to look back at the most utilized ClearTriage telephone triage protocols of…
Telehealth Nursing: It’s More Than a Question and a Click
In this webinar, Kathryn Koehne, DNP, RN, AMB-BC, C-TNP explored the deeper dimensions of telehealth nursing beyond technology and checklists,…
The Art and Science of Telephone Triage with Liz Greenberg
In this webinar, Dr. Liz Greenberg explored the “3 C’s” of effective telephone triage—Context, Connection, and Collaboration—and how they shape…
Insights from a Triage Pioneer: An Interview with Dr. Barton Schmitt
In this special session, Dr. Barton Schmitt—the pediatrician, author, and visionary behind the gold-standard Schmitt-Thompson telephone triage protocols—shared the story…
2025 ClearTriage Clinical Updates
As the 2025 clinical update cycle comes to an end, we wanted to take a moment to highlight the changes…
Generative AI and ClearTriage: Enhancing Nurse Triage Without Losing the Human Touch
Generative AI and large language models (LLMs) are revolutionizing healthcare. From clinical documentation to virtual assistants, these tools promise faster…
From Idea to Impact: The Story Behind ClearTriage
In this special webinar, ClearTriage co-founders Dave Schmitt and Pete Allen shared the story of how ClearTriage came to be—from…
Top Telephone Triage Dispositions of 2024
The Schmitt-Thompson nurse telehealth protocols used in ClearTriage are designed to help reduce unnecessary use of high-cost resources like 911…
