Nurse Telephone Triage and Telemedicine Visits
Telemedicine visits are an important option when scheduling patient visits with providers. Since triage nurses may recommend a visit type or even directly schedule the patient visit, they often need…
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Meet the Nurses Behind the Schmitt-Thompson Protocols
In honor of National Nurses Week, this special webinar celebrated the dedicated nurses who contribute their clinical expertise to the development and ongoing refinement of the Schmitt-Thompson protocols used in…
Cecilio Murillo on Connecting Multiple EHRs with Salesforce
We’re excited to share this recorded webinar featuring Cecilio Murillo, System Vice President of Ambulatory Access Strategy and Operations at CommonSpirit Health. As the second largest non-profit health system in…
Kathleen Martinez Interview – Listening with Kindness in Triage Calls
We’re proud to share this recorded webinar featuring Kathleen Martinez, Clinical Manager of the After Hours Nurse Triage Line at Children’s Hospital Colorado and Past President of the American Academy…
Carol Rutenberg on Nurse Telephone Triage and Decision Support Tools
We’re thrilled to share this recorded webinar featuring Carol Rutenberg, a leading expert in nurse telephone triage. With decades of experience as an author, trainer, and consultant, Carol has shaped…
Meet Dr. David Thompson
Listen to our conversation with Dr. David Thompson, Senior Medical Editor and the driving force behind the adult triage protocols used in ClearTriage. In this webinar, we talked about his…
Top Telephone Triage Protocols of 2024
As we welcome 2025, it’s the perfect time to look back at the most utilized ClearTriage telephone triage protocols of 2024. Continuing from last year’s analysis of the top protocols…
College Health Telephone Triage
In 2022 we compiled a list of the top 10 protocols used by college health organizations based on data from our student health customers using ClearTriage. With this school year…
Nurse Triage Protocols for Your EHR
Nurse telephone triage notes should be stored in a secure, HIPAA-compliant electronic health record (EHR) system or other secure, digital documentation platform. Storing triage notes securely and in an organized…
A Message From Krista
Dear longtime friends and new faces, As I approach my third anniversary with ClearTriage and we celebrate the company’s 10th birthday, I wanted to take a moment to reintroduce myself…
A True Icon of Pediatrics: The Ongoing Career and Legacy of Dr. Barton Schmitt
So much of the value we provide in ClearTriage is based on a lifetime of work from Barton Schmitt, MD, FAAP. We wanted to share this recent interview he did…
Top Telephone Triage Protocols of 2023
As the new year begins, we thought it might be interesting to take a look back over the last year to see what the most used telephone triage protocols were…